Update from Revo HQ 2024/25

[prodigy]

Review of the Introductory Set (4 Puzzles) Before the Launch

We’ve received fantastic feedback from Mike, a Revomaze enthusiast and puzzle reviewer. Take a look at his thoughts on each level in our latest email newsletter! Go here (https://www.thepuzzleworkshop.uk/so/c4P ... uageTag=en) to read the reviews in further detail.

[prodigy]

Important Update from Chris

Dear All,

I wanted to update everyone on the current and future development of our puzzles.

It has been a very difficult time due to downsizing and reducing overheads in a slow global market. My passion and drive to develop and manufacture high-end puzzles is as strong today as it was at the beginning.

My issue was the ability to concentrate and address the fatigue that I had been experiencing since COVID-19. The need to get additional assistance became a high priority, and after searching, we found Charlie, who will officially join us on June 1, 2025.

Having secured the additional resource, everything was in place. That was until the early hours of May 6th. Having a tight chest, our local telephone medical support professionals suggested a trip to A&E.

During triage, an issue arose, and after a blood test, it was confirmed with a score of 65; I had a mild heart attack (a number over 50). A second blood test was taken an hour later to reveal the number had risen to 500, indicating a major heart attack. It was then that all hell broke loose with the crash team and my wife in the middle of it all.

I recovered, and after two weeks in the hospital, I had an angiogram procedure to unblock my heart arteries. Now home, feeling a lot stronger and with new medication, I am slowly on the mend.

Whilst in hospital, Charlie (who has started early) and I had FaceTime calls where I managed to instruct him on the machine with Rachel in a supervisory role. Charlie was able to produce the mazes, pins, and cans and assemble them to a high standard. Now, back, Charlie is picking up all the machining, and we are now starting to get puzzles out to our customers.

So, my feeling of tiredness and fatigue was mainly due to lifestyle choices resulting in the blockage of my coronary arteries. Feeling much more positive with my outlook, with a new eating and exercise regime, along with Charlie rising to the challenge, we are now tackling the backlog and feeling strongly optimistic about our plans.

Please accept my sincere apologies for the delays everyone has experienced, and you can be reassured that I am now doing everything in my power to address this, to finally meet the expectations you have all placed on me.

Any questions, please do not hesitate to get in touch with me directly (especially as Rachel will shortly be going on maternity leave).

Thank you all for your understanding and patience during this very difficult time.

Kind regards,

Chris

Source: https://www.thepuzzleworkshop.uk/group/ ... d60329c7f3

[Lilmike14]

Hi Everyone,

Chris has asked me to share a short update with you.

Due to issues earlier this week, Rachel is on maternity leave earlier than planned.

Rachel & baby are okay and they're being monitored.

In the mean time, if you have any questions, please direct them to Chris using either, chris@revohq.co.uk or helpdesk@thepuzzleworkshop.uk

Thank you for reading.

[prodigy]

6/15/25, 10:39 PM

Guys, I'm back. My head is now clear and over the last week, we have been shipping product. I now have a new Grandson (who will in the future operate a Turning Centre, not a Mill), but in the meantime, Charlie has been producing high-quality components that will only be produced in the UK. I will answer your questions directly, so you will get what is going on. People's orders are shipping to a schedule that I have been working on over the last couple of weeks, but due to Rachel having pre-eclampsia, this meant she was in the hospital for 10 days and had to be induced, which started last Sunday and took 5 days. Rachel was over two weeks early, so I had to work on my own while being very concerned with Rachel. Now sorted, we can get on. I have everything invested in the company, with my passion is even stronger now than when I started. Thanks to Ren for getting my head clear. I'll update more as we go along. Best Chris

6/24/25, 4:45 PM

We have been working on Bronze and Silver. We have finished Titanium. All three will be sent out for testing once we are happy. Any changes will be made based on the testers and then we will ship the puzzles out.

At the moment we have been getting as many Intro Sets and Red, Blue, Green, Grey and Purple out including some Brass versions.

The Gold will be different to the others requiring higher machine times.

Both Charlie and I have been working hard to catch up but still have much to do. With the ones going out, we are convinced people will enjoy the challenges.

Regarding the timeframe, since my heart attack, beta blockers are limiting my movement but not my thinking which has returned. Also Rachel is also doing well after a difficult few weeks that caught us out as well. We will keep going …. Appreciate everyone’s understanding.

7/1/25, 11:17 AM

Hi All

Quick update from HQ, we have been working on getting orders out last week and another batch is going out this week. We have the Brass REVOMAZE Lites going out as well as the Aluminium.

The weight is as per the photos and are silky smooth with a click the same as the classic REVOMAZE. We are so pleased with them.

Both Charlie and I have been working hard to ensuring the quality of the puzzles.

This month we are hopefully getting the Bronze, Silver and Gold to complete the original 8 sets. Like the intro, we will be scheduling the orders but in the meantime we will be doing the testing.

The Lite puzzles are now how I hoped they would be and would make a very fantastic addition for our collectors.

We are going to be limited before Christmas holidays to ensure all pre- orders have been shipped.

I hope to finish editing a few videos we have made and get them up onto our YouTube channel.

Also there is a picture of Charlie making up some puzzles.

Best
Chris

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7/1/25, 3:53 PM

VAULTMAZE is happening this side of Christmas and is one of the reasons why there will be a shortage of REVOMAZE Lites at that time.

Customers who have pre-ordered are priority from both VAUTMAZE and REVOMAZE Lites.

Over the summer and autumn we are machining to catch up with ALL orders.

[prodigy]

7/7/25, 1:16 AM

Dear All

Tomorrow morning, I will have my second procedure to fit stents into both my left and right coronary arteries. I hope to be back the same day, but I might be kept in overnight.

In the meantime, Charlie continues to make parts and assemble puzzles.

This week, we have another large batch to go out, and I appreciate people getting in touch as I requested. It’s been great to reconnect.

We are now preparing for Phase 2 of the REVOMAZE Lites and ordering additional materials to create the Intro SE Set (Sapphire, Emerald, and Titanium), the SE Intermediate Set (Teal, Gunmetal, and Copper), as well as Bronze and Silver, and the Limited-Edition Set (Turquoise, Lime, and Yellow).

This will leave the Phase 3 - Dynamic Puzzles (Orange, Gold, Pink, Ruby, Lilac and Indigo).

I have decided, due to the delays, to scrap the Sapphire and Emerald User-Defined Competition, and we have already designed the mazes ready for programming. To complete the series, we planned to make the AQUA, which is at level 05. This means we have 24 in the series, with the puzzles increasing in 5-level steps.

Aqua has been designed by Rachel, who created a maze design using a design tool based on Lego. I have made a film of this, which I will upload to YouTube. I am currently editing it.

As we have a Limited Edition in the Intermediate Range (Black), I have decided to make 125, which is the same as the black. I will, however, use 25 for competitions and giveaways. The design tool used in the video will be given as a prize, plus a Brass Blue puzzle, to anyone who owns a REVOMAZE Lite Aqua. This will be around Christmas.

The 100 Limited Edition REVOMAZE Lite Aqua will be available on the website for £50 each on a first-come, first-served basis.

I need to know if collectors would like them so that I can order the material at the same time as the rest.

Working to a schedule, we are running production to create Phase 2 Puzzles before moving on to Phase 3. We aim to have all puzzles made by the beginning of November, including all 8-Set (September), Ultimate Set (September), and Ultimate Set Plus (October). Some sets are being part-shipped as we produce puzzles.

During September, I have scheduled a week on REVOMAZE Handmade’s and 2 weeks in October for VAULTMAZE. During November, we will switch to VAULTMAZE before returning to REVOMAZE Lites again.

Here is the schedule on the AQUA Product Website.

This puzzle completes the 24 puzzles in the range, consisting of the following:

(LE – Limited Edition, SE – Special Edition)

1. LE Aqua(125) Delivery August 2025
2. SE Sapphire Delivery August 2025
3. SE Emerald Delivery August 2025
4. SE Titanium Delivery August 2025
5. Blue AVAILABLE
6. Green AVAILABLE
7. Grey AVAILABLE
8. Purple AVAILABLE
9. LE Black (Pilot 125) SOLD OUT - SHIPPED
10. SE Teal Delivery August 2025
11. SE Gunmetal Delivery August 2025
12. SE Copper Delivery August 2025
13. Red AVAILABLE
14. Bronze Delivery August 2025
15. Silver Delivery August 2025
16. Gold (Dynamic) Delivery September 2025
17. LE Turquoise (50) Delivery September 2025 (SOLD OUT)
18. LE Lime (50) Delivery September 2025 (SOLD OUT)
19. LE Yellow (50) Delivery September 2025 (SOLD OUT)
20. LE Orange (Dynamic 50) Delivery September 2025 (SOLD OUT)
21. SE Pink (Dynamic) Delivery October 2025
22. SE Ruby (Dynamic) Delivery October 2025
23. SE Lilac (Dynamic) Delivery October 2025
24. SE Indigo (Dynamic) Delivery October 2025

It is essential to place the next Phase material order as we catch up on the current orders.

We are getting the backlog under control and look forward to receiving feedback as people complete the puzzles.

While I will be out tomorrow, Charlie will be here continuing to make parts and assembling puzzles. For any emails or PMs, I will get back to you upon my return.

To the Top Table, I look forward to discussing progress directly with you.

Best for now

Chris